Privacy Policy

Privacy Policy
Data Protection at Lagos Apartment Resort

At Lagos Apartment Resort, the protection of your personal data is of utmost priority. We treat your data confidentially and in accordance with applicable data protection regulations, particularly the General Data Protection Regulation (GDPR) and the specific provisions of the Portuguese Data Protection Act (Lei de Proteção de Dados Pessoais, Lei n.º 58/2019). Below, you will learn how we process your personal data and what rights you have regarding your data.

1. Controller
Responsible for processing your personal data is:
BV Portugal GmbH & Co. KG
Sizio da Falfeira Lote 2
8600-308 Lagos, Portugal
Email: info@lagos-appartement.com

2. Collection and Processing of Personal Data
We only collect your personal data when you voluntarily provide it to us, for example, during a booking, when contacting us, or when signing up for our newsletter. We use the data you provide exclusively for the purpose for which you have transmitted it, such as processing your booking or answering your inquiries.

3. Purpose and Legal Basis of Data Processing
The processing of your personal data is based on the following legal grounds:

  • Contract Fulfillment (Art. 6 para. 1 lit. b GDPR): Your data is processed to fulfill the accommodation contract or other contracts concluded with you.

  • Consent (Art. 6 para. 1 lit. a GDPR): If you have given us your explicit consent to process your data for specific purposes, we process your data on this basis, e.g., for sending newsletters.

  • Legal Obligations (Art. 6 para. 1 lit. c GDPR in conjunction with Lei n.º 58/2019): In accordance with Portuguese and European laws, we are required to process certain data, for example, for tax or reporting purposes.

  • Legitimate Interests (Art. 6 para. 1 lit. f GDPR): We also process your data to safeguard our legitimate interests, provided your rights and interests do not outweigh this, for example, to improve our service offerings.

4. Disclosure of Data to Third Parties
Your personal data will only be disclosed to third parties if this is necessary to fulfill the contract, if you have explicitly consented, or if we are legally obligated to do so. This may involve external service providers such as payment service providers, IT service providers, or Portuguese authorities.

5. Duration of Storage
We only store your personal data for as long as necessary for the respective purpose or as legally required. In accordance with Portuguese regulations and the GDPR, your data will be deleted as soon as the purpose of processing ceases or legal retention periods have expired.

6. Your Rights
As a data subject, you have various rights under the GDPR and the Portuguese Data Protection Act, including the right to:

  • Access your stored data,
  • Rectify incorrect or incomplete data,
  • Erase your data, provided no legal retention obligations stand in the way,
  • Restrict processing,
  • Data portability, and
  • Object to the processing of your data, particularly against data processing based on legitimate interests.

If you wish to exercise any of these rights, you can contact us at any time:

BV Portugal GmbH & Co. KG
Email: info@lagos-resort.com

7. Contact with the Data Protection Authority
Should you believe that the processing of your personal data violates the GDPR or the Portuguese Data Protection Act, you have the right to file a complaint with the relevant data protection authority:

Comissão Nacional de Proteção de Dados (CNPD)
Rua de São Bento, 148, 3º
1200-821 Lisboa, Portugal
Email: geral@cnpd.pt
Phone: +351 213 928 400